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FAQ

"Frequently Asked Questions"

Requirements

  • Do I need insurance to rent one of your vehicles?
    Yes. Insurance is required by law.
  • How old do I have to be to rent one of your vehicles?
    You have to be at least 21 years of age.
  • If I am not 21 years of age or older, can someone who is older than 21 rent the vehicle for me?
    No. You are not permitted to drive the vehicle, if you are less than 21 years of age.
  • If I am not from the United States can I rent a vehicle from you with my Drivers License from my Country or with an International Driver's License??
    Yes. You must present a valid drivers licenses issued in your state or country. We will also assept International Licenses.
  • If I do not see a particular vehicle on your website, does that mean that you do not have that typr of vehicle for rent?
    If we dot have a particular vehicle that you are looking for, we may still be able to get yo uthat vehicle. Feel free to send us an email or call us. We will try our hardest to get yo uthe vehicle that you want or we may be able to find you other comporable vehicles.
  • Can I drive out of state with your vehicles?
    No. Our vehicles can only be driven within the state.
  • How many miles do I get with my rental?
    All our rentals include 75-100 miles per rental day, depending on the vehicle. After that, mileage rates differ, again depending on the vehicle.

Payment Methods / Deposits

  • What forms of payment do you accept?
    We accept cash, credit card, travels check, or debit cards.
  • Can I use another persons credit card for renting a vehicle?
    Yes. The card holder must be present to sign the Rental Agreement and Credit Card Charge. Every one must submit proper ID. If you will be driving the vehicle, you will need to be added as an Additional Driver.
  • Is a Security Deposit required?
    Yes. Due to the type of vehicles that we rent, it is a requirement that we take a refundable security deposit on all rentals. Rest assured, this is refunded in full once the vehicle has been returned to us, we have thoroughly inspected the vehicle and find that the vehicle sustained no damages. In most cases, we simply place an “authorization” on your Credit Card or Bank Card for the deposit amount. If you are paying the Deposit with cash, the requested deposit will be returned to you when the vehicle is returned, minus any applicable charges.
  • How much is the Security Deposit that is required?
    The deposits is based on the type of vehicle you are renting.
  • If I pay cash, do I still have to pay sales tax?
    Yes. We are required by the State of Florida to collect 7% Sales Tax, no matter what form of payment you use to pay for your rental.
  • Can I drive out of state with your vehicles?
    No. Our vehicles can only be driven within the state.
  • How many miles do I get with my rental?
    All our rentals include 75-100 miles per rental day, depending on the vehicle. After that, mileage rates differ, again depending on the vehicle.

Pick Up/ Drop Off Services

  • Do you pick up and drop off customers?
    Yes. We can provide our customers with pick up and drop off services.
  • Will you deliver and pick up the vehicle at our hotel?
    Yes. We will pick up and drop the vehicle for you at your hotel.
  • If I have a flight arriving or leaving after your hours of operation, what do I do?
    You will have to make arrangements with us before hand. We will do our best to accomidate you, no matter the time of day. We will do our best to work around your schedule.
  • Can I get the car delivered or picked up after your hours of operation.?
    Yes. You will have to make arrangements with us before hand. We will do our best to accomidate you, no matter the time of day. We will due our best to work around your schedule.
  • If I do not make reservations before hand and I call at the last minute, how long do I have to wait for my vehicle to be delivered?
    We recommend that all of our clients pre-reserve the vehicles. Calling at the last minute may cause a delay in us delivering or having the vehicle ready for you at a specific time. Reservations made beforehand will allow us to schedule your delivery and arrive on time to deliver the vehicle for you,

Types of vehicles

  • Do you have automatic or stick shift cars?
    All of our vehicles are Automatic.
  • Do your cars have air conditioning?
    Yes. All of our cars have air conditioning.
  • Do you rent cars by the hour or half day?
    No. We rent cars by the day.

Additional Charges

  • Is there an additional charge for more than one driver?
    Yes. Additional charges apply when the rental vehicle is to be driven by more than one person.
  • Is there an additional charge for fuel?
    The vehicle must be returned with the same amount of fuel that it was given to you with at the beginning of your rental.
  • Is there an additional charge for different age groups?
    Yes. There is a charge for drivers between the age of 21-24 years of age.